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Which Interpretation Service is Right for Me?

HealthLink Interpreters offers several interpretation services because we believe that no one type of interpretation service satisfies all situations. That's why we offer over-the-phone, video medical interpreting and on-site interpreting services.

To help you determine which interpretation service is right for your situation, we have developed this quick reference table explaining the benefits of each service.

  Over-the-Phone Video Remote Interpreting On-site
Language availability Best Good Better
Cost Best Better Good
Communication clarity Good Better Best
Last minute availability Best Better Good
Location flexibility Better Good Best
Accessibility Best Better Best
ASL appropriate No Better Best
Technology required Yes – telephone Yes None
Group appropriate Good Better Best
HIPAA compliant Yes Yes Yes